As well as studying for my ILM5 qualification, I’ve also been undertaking other training and development. A lot of this has centered around process improvement, which is going to play a larger part in my role going forward, and which is something I’m very interested in anyway. As part of this I attended a day-long … Continue reading “Lean and Lean Six Sigma”
Category: Lean Six Sigma
Notes inspired by The Phoenix Project
I’ve just read The Phoenix Project as research into my own change project. A few initial observations: We need to eliminate anything that doesn’t add value to the customer and anything that represents dead time. Using Lean principles to eliminate waste should lead to greater productivity and customer satisfaction. It requires taking a step back … Continue reading “Notes inspired by The Phoenix Project”