{"id":14,"date":"2016-03-28T12:14:46","date_gmt":"2016-03-28T12:14:46","guid":{"rendered":"https:\/\/blog.bham.ac.uk\/andyferguson\/?p=14"},"modified":"2016-07-01T12:16:38","modified_gmt":"2016-07-01T12:16:38","slug":"notes-inspired-by-the-phoenix-project","status":"publish","type":"post","link":"https:\/\/blog.bham.ac.uk\/andyferguson\/2016\/03\/28\/notes-inspired-by-the-phoenix-project\/","title":{"rendered":"Notes inspired by The Phoenix Project"},"content":{"rendered":"
\n

I\u2019ve just read The Phoenix Project<\/a> as research into my own change project. A few initial observations:<\/p>\n

We need to eliminate anything that doesn\u2019t add value to the customer and anything that represents dead time. Using Lean principles to eliminate waste should lead to greater productivity and customer satisfaction.<\/p>\n

It requires taking a step back from the process to be able to differentiate between order and chaos.<\/p>\n

There are 4 types of work \u2013 business projects, IT projects, changes and unplanned work. There are also 4 states of work \u2013 not started, doing, blocked and done. We should be working on planned work as often as possible, and work should either be in the \u201cdoing\u201d or \u201cdone\u201d stages. Anything else doesn\u2019t add value, and anything unplanned only diverts from the planned work. But if we do<\/em> get unplanned work, then we need to move it to the \u201cdone \u201d state as quickly as possible to we can get back to the planned work.<\/p>\n

I\u2019d like to try asking myself \u201cwhat am I going to achieve?\u201d at the start of each day, and then monitor and evaluate the eventual outputs of the day to see how it went. I should also start making a note of things that block me (interruptions, unplanned work, procrastination).<\/p>\n

Some people need half a day a week just to do things that are not urgent, but that add value in other ways. How do we work this in? Ideas could be the 36+ hour week where people are around for longer, but only have to devote 36 hours to core work. Only really works with people who are not paid by-the-hour. I\u2019ve done this in a few ways before \u2013 coming in early, lunchtime projects, and calculating when 36 hours is reached and doing different work after that point. Are these sorts of ideas feasible?<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

I\u2019ve just read The Phoenix Project as research into my own change project. A few initial observations: We need to eliminate anything that doesn\u2019t add value to the customer and anything that represents dead time. Using Lean principles to eliminate waste should lead to greater productivity and customer satisfaction. It requires taking a step back … Continue reading “Notes inspired by The Phoenix Project”<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-14","post","type-post","status-publish","format-standard","hentry","category-lean-six-sigma"],"_links":{"self":[{"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/posts\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/posts\/14\/revisions"}],"predecessor-version":[{"id":29,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/posts\/14\/revisions\/29"}],"wp:attachment":[{"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/media?parent=14"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/categories?post=14"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.bham.ac.uk\/andyferguson\/wp-json\/wp\/v2\/tags?post=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}