Ramadan Mubarak! Mythbusting on the month of Ramadan

This year, Monday 12 April (subject to moon sighting) marks the beginning of the Islamic month of Ramadan – and with it, fasting throughout the month.  But what is Ramadan exactly? And how can we support our Muslim colleagues during this holy month? Shuja Ahmad, Data Architect, gives us an overview and answers the awkward … Continue reading “Ramadan Mubarak! Mythbusting on the month of Ramadan”

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Transgender Day of Visibility 2021

Wednesday 31 March marks Transgender  Day of Visibility . It’s an annual awareness day celebrating transgender people’s contributions to society, and raising awareness of transphobic discrimination. According to statistics from Galop, the LGBTQ+ anti-violence charity, almost half of transgender people have attempted suicide at some point in their life. One in four have been threatened with … Continue reading “Transgender Day of Visibility 2021”

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Digifest 2021: Reflections on the last 12 months

Written by Kitt Holohan, Graduate Management Trainee, Business Partnering Each year, the Business Partnering team attends Digifest –  an EdTech conference run by JISC. Digifest 2021 adapted to social distancing restrictions, going online with an interactive virtual environment to host talks and panel discussions on learning, teaching and libraries from leaders in the industry. Each … Continue reading “Digifest 2021: Reflections on the last 12 months”

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Green Impact: Making IT sustainable

Green Impact registration goes live on Tuesday 19 January. Green Impact brings together students and staff to green campuses, curriculum and communities. IT Services has historically been very successful in Green Impact, winning Bronze Award in 2010, Silver in 2011, Gold in 2013, and Top Gold in 2012 and 2014. Then, key members of staff … Continue reading “Green Impact: Making IT sustainable”

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Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services

Understanding Debt Debt has recently become a common term within many areas of IT and the wider University. Debt, from an IT perspective, is created when there is an issue with a service or product that has occurred because the resource, be that people, time, or money, has not been available to avoid it. A … Continue reading “Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services”

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Covid-19 and mental health

During November, the Equality and Diversity Group is exploring how the mental health of IT Services staff has been affected by the challenges posed by Covid-19. Since March 2020, the way we experience the world has changed drastically. None of us could have imagined, this time last year, that we’d be living through a deadly … Continue reading “Covid-19 and mental health”

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St Basils Christmas collection

Christmas is going to be a little different for us all this year. We usually run a Christmas shoebox collection for the young people living in St Basils facilities around the city, but had some concerns around the logistics of running this collection this year. To make things simple, we’ve decided on a Christmas voucher … Continue reading “St Basils Christmas collection”

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Improving the Problem process in ServiceNow

[3 minutes reading time] The Problem Management team is continuing to make the Problem Management process in ServiceNow work better for you. We’ve already made a few changes; we’re now changing the problem stages (or states, as they’re known in ServiceNow) to reflect what is actually happening on the Problem record. The old states were … Continue reading “Improving the Problem process in ServiceNow”

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Dyslexia and dyspraxia awareness

The signs and symptoms of dyspraxia and dyslexia overlap in many ways. They are both classed as a neurological difference; both can occur alongside other neurological differences; and can affect people of all intellectual abilities. Importantly, people with both conditions are at risk of encountering similar prejudice and discrimination.  What’s the difference?  Dyslexia Dyspraxia Affects 10-15% of the population   … Continue reading “Dyslexia and dyspraxia awareness”

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