Black History Month 2020

Written by Rai Furniss-Greasley, with input from the Equality and Diversity Group Black History Month takes place every October in the UK, celebrating the enormous contribution Black Britons have made to our vibrant and diverse society.  This month of recognition and awareness is a way of remembering important people and events in the history of … Continue reading “Black History Month 2020”

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Are you an ally?

Written by Natalie Gibbons, Equality and Diversity group In the current climate, it’s more important than ever that we collectively commit to providing support to individuals and movements fighting against inequality.  We can all help with this by being an ally, and promoting allyship.  What is an ally?   An ally is a person with privilege that looks to support an underrepresented group … Continue reading “Are you an ally?”

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New online recruitment and selection training

The University has launched a new Canvas course to support hiring managers and interview panel members with recruitment and selection. The University is committed to building a diverse workforce, and key to this is ensuring our recruitment practices are fair, consistent, inclusive and free of bias. The training course includes information on: the principles of … Continue reading “New online recruitment and selection training”

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Top tips: IT staff recommendations

Working from home has quickly become the new normal due to the Covid-19 pandemic. Some of us are relishing the time at home with less interruptions; whilst others have even more distractions than ever, balancing family life with work. For some people, the lack of face-to-face contact with colleagues is taking its toll. Have you … Continue reading “Top tips: IT staff recommendations”

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International Non-Binary People’s Day

Written by Rai Furniss-Greasley, Equality and Diversity Champion On Tuesday 14 July, we celebrated International Non-Binary People’s Day. But what does it mean to be non-binary? And how can we support non-binary people?   What does non-binary mean?  The term non-binary has been defined by academics as “an umbrella term for anyone who doesn’t currently identify with the binary notion … Continue reading “International Non-Binary People’s Day”

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Lunch and Learn schedule

You can now see all upcoming Lunch and Learns in the L & L Calendar tab within the Lunch and Learns channel in the Collaboration Space. We’ll post all Lunch and Learns info here, to keep it all in one place – including how to book to present a Lunch and Learn, and videos of … Continue reading “Lunch and Learn schedule”

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Customer feedback for June

Each month we share a snapshot of some of the great feedback we receive from customers across the University about the fantastic customer service and support they receive from IT Services staff. Here are some of the comments provided by our customers in June, and the team or individual who deserved the praise. “I appreciate … Continue reading “Customer feedback for June”

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Service Release Package

The Service Release Package (SRP) is a new form in ServiceNow that is the recommended tool to record all Service Transition and Release activity, up to and including Early Life Support. Who is it for? Anyone involved in releasing new services or significant changes to existing services. You can use the SRP for anything from … Continue reading “Service Release Package”

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ServiceNow improvements: Making IT easier

Members of the Service Management team, alongside the App Ops ServiceNow developers, frequently make small improvements to ServiceNow. These include adding functions that have been released in recent versions, improving navigation and the way information is presented – or just fixing the little things that bug you! Here are a few things we’ve been working … Continue reading “ServiceNow improvements: Making IT easier”

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Get comfy: Home DSE assessments

All University home workers should undertake their own Display Screen Equipment (DSE) assessments, using an ergonomic checklist. This will help make sure that you remain comfortable during your working day, and don’t get injured – or exacerbate any existing injuries or health conditions. Our Health and Safety and Building Coordinator, Dominic Cross, has collated some … Continue reading “Get comfy: Home DSE assessments”

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