Green Impact: Making IT sustainable

Green Impact registration goes live on Tuesday 19 January. Green Impact brings together students and staff to green campuses, curriculum and communities. IT Services has historically been very successful in Green Impact, winning Bronze Award in 2010, Silver in 2011, Gold in 2013, and Top Gold in 2012 and 2014. Then, key members of staff … Continue reading “Green Impact: Making IT sustainable”

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Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services

Understanding Debt Debt has recently become a common term within many areas of IT and the wider University. Debt, from an IT perspective, is created when there is an issue with a service or product that has occurred because the resource, be that people, time, or money, has not been available to avoid it. A … Continue reading “Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services”

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Covid-19 and mental health

During November, the Equality and Diversity Group is exploring how the mental health of IT Services staff has been affected by the challenges posed by Covid-19. Since March 2020, the way we experience the world has changed drastically. None of us could have imagined, this time last year, that we’d be living through a deadly … Continue reading “Covid-19 and mental health”

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St Basils Christmas collection

Christmas is going to be a little different for us all this year. We usually run a Christmas shoebox collection for the young people living in St Basils facilities around the city, but had some concerns around the logistics of running this collection this year. To make things simple, we’ve decided on a Christmas voucher … Continue reading “St Basils Christmas collection”

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Improving the Problem process in ServiceNow

[3 minutes reading time] The Problem Management team is continuing to make the Problem Management process in ServiceNow work better for you. We’ve already made a few changes; we’re now changing the problem stages (or states, as they’re known in ServiceNow) to reflect what is actually happening on the Problem record. The old states were … Continue reading “Improving the Problem process in ServiceNow”

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Dyslexia and dyspraxia awareness

The signs and symptoms of dyspraxia and dyslexia overlap in many ways. They are both classed as a neurological difference; both can occur alongside other neurological differences; and can affect people of all intellectual abilities. Importantly, people with both conditions are at risk of encountering similar prejudice and discrimination.  What’s the difference?  Dyslexia Dyspraxia Affects 10-15% of the population   … Continue reading “Dyslexia and dyspraxia awareness”

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Black History Month 2020

Written by Rai Furniss-Greasley, with input from the Equality and Diversity Group Black History Month takes place every October in the UK, celebrating the enormous contribution Black Britons have made to our vibrant and diverse society.  This month of recognition and awareness is a way of remembering important people and events in the history of … Continue reading “Black History Month 2020”

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Are you an ally?

Written by Natalie Gibbons, Equality and Diversity group In the current climate, it’s more important than ever that we collectively commit to providing support to individuals and movements fighting against inequality.  We can all help with this by being an ally, and promoting allyship.  What is an ally?   An ally is a person with privilege that looks to support an underrepresented group … Continue reading “Are you an ally?”

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New online recruitment and selection training

The University has launched a new Canvas course to support hiring managers and interview panel members with recruitment and selection. The University is committed to building a diverse workforce, and key to this is ensuring our recruitment practices are fair, consistent, inclusive and free of bias. The training course includes information on: the principles of … Continue reading “New online recruitment and selection training”

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