Digifest 2020

  Digifest is a free edtech event organised by JISC and held in Birmingham city centre. Over two packed days we had the opportunity to see and hear what leaders at the forefront of the technology industry think about current education trends, and to take part in hands-on workshops with staff and students from other UK universities and colleges.    This year’s … Continue reading “Digifest 2020”

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Customer feedback for March

Each month we share a snapshot of some of the great feedback we receive from customers across the University about the fantastic customer service and support they receive from IT Services staff.  March was an exceptional month, with preparations for remote working going into overdrive before restricted access came into place on campus. The efforts … Continue reading “Customer feedback for March”

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Looking after your wellbeing

The reality of working from home for an extended period may be setting in for some of you. Let’s face it: none of us are experts when it comes to living and working in isolation – or near isolation, where we only see members of our own family. Supporting your mental health We’ve found this … Continue reading “Looking after your wellbeing”

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LinkedIn Learning for remote working

All University staff now have free access to LinkedIn Learning – offering an on-demand library of high-quality instructional video courses, covering a vast range of software, business and creative skills. We’ve pulled together a selection of video courses which you may find handy during this extended period of working from home. Gaining a Productive Mindset … Continue reading “LinkedIn Learning for remote working”

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Lunch and Learn Schedule 2020

We’re posting all upcoming Lunch & Learns for the year ahead here, as well as promoting them in newsletters and monthly Briefing Packs. If you’d like to attend a Lunch & Learn, email its-reception@contacts.bham.ac.uk and Jane Adams or Peter Rush will send you a meeting request. Schedule Process Mapping – repeat session Who? Cherry Doyle … Continue reading “Lunch and Learn Schedule 2020”

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Customer feedback for February

Each month we share a snapshot of some of the great feedback we receive from customers across the University about the fantastic customer service and support they receive from IT Services staff. Here are some of the comments provided by our customers in February, and the team or individual who deserved the good praise. “Richard … Continue reading “Customer feedback for February”

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Identity Management system upgrade

Core Infrastructure Services are currently upgrading the University’s Identity Management system to version 8.0. The new version will bring our Identity system into a supported version of the product and will bring some great new benefits to IT Services and the University, including: Replace legacy Alta HR data with Core Systems data to allow more … Continue reading “Identity Management system upgrade”

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BEAR Data Transfer Service

Advanced Research Computing (ARC) launch the BEAR Data Transfer Service this week. This service enables researchers to transfer large volumes of data between research organisations, using bulk data shipping technology. How does it work? The software running the service is called Globus – also known as GridFTP, depending on which research organisation the researcher is … Continue reading “BEAR Data Transfer Service”

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International Women’s Day

Celebrate International Women’s Day – Sunday 8 March – with LinkedIn Learning. We’ve pulled together a selection of courses, so there should be something for everyone. Proven Success Strategies for Women at Work Body Language for Women Women in Leadership Executive Presence: Tips for Women Becoming a Male Ally at Work Haven’t signed up for … Continue reading “International Women’s Day”

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