New Core: April Town Hall meeting – Recruitment demonstration

Colleagues are invited to attend the next New Core ‘Town Hall’ meeting in April. Date: Tuesday 17 April 2018 Time: 11.30 am – 12.30 pm Location: Lecture Theatre One, Strathcona Building Find out more about the latest New Core news, and view a demonstration of the new system This will include updates on recent New Core programme activity.  … Continue reading “New Core: April Town Hall meeting – Recruitment demonstration”

Application Services: Restructuring process well under way

Following a period of strategic review, Application Services underwent an organisational restructuring as of Thursday 19 October 2017. The new structure has brought the core capabilities of the department into closer alignment with the needs of the University. The restructuring process is now well under way.  The service now has two functions that reflect its … Continue reading “Application Services: Restructuring process well under way”

Business Partnering: Working together to achieve strategic goals

You may have noticed, in the most recent IT Services (ITS) organisational chart, a new department called Business Partnering, headed up by Tara Lamplough. In this article, we’re going to take a look at what Business Partnering is, who is currently responsible for this within ITS, and how all ITS staff will benefit from this. … Continue reading “Business Partnering: Working together to achieve strategic goals”

BUAFTAs 2018: IT Services staff step out in style

        The Birmingham University Awards for Tremendous Achievement (BUAFTAs) awards ceremony took place on Friday 16 February. The evening kicked off with a swanky pre-awards drinks reception in the marble foyer of the Aston Webb building. IT Services staff did not disappoint in their stylish outfit choices for the event – catching up … Continue reading “BUAFTAs 2018: IT Services staff step out in style”

Innovation team features in Arts & Science Festival with virtual reality art

The  Innovation team is running an ‘Art & Technology’ workshop at the upcoming Arts & Science Festival in March. ITS Communications visited the Innovation Centre to find out which new technologies are helping to reshape art and its production – and how you can get involved. Over the past decade, new technologies have had a revolutionary … Continue reading “Innovation team features in Arts & Science Festival with virtual reality art”

New activities on offer – book club and more

You may have read our update about IT Services (ITS) health and wellbeing activities in last month’s Communications team update. We have been busy planning some interesting new activities for you to join in with – all completely optional, of course. Book club It has been known for some time that there are many health … Continue reading “New activities on offer – book club and more”

Communications team update

Supporting ITS staff and improving the customer experience In order to build a strong IT Services Customer Experience (ITS CX) programme, it is essential that we improve our internal and external communications. Over the past year, the CX and Communications team has been doing just that! We have made a number of changes to ensure … Continue reading “Communications team update”

New desktop PC contract: Huge savings made

End User Services recently teamed up with colleagues in Procurement to find a new desktop PC supplier, in an effort to save the University time and money. After a rigorous selection process – which involved a tender, equipment testing and a highly competitive reverse auction – the team awarded the contract to Stone Group – a company with … Continue reading “New desktop PC contract: Huge savings made”

BUAFTAs 2018: Nominations and shortlist

Once again, members of IT Services staff have been recognised for their hard work and dedication by being nominated and shortlisted for the Birmingham University Awards for Tremendous Achievement (BUAFTAs) 2018! Huge congratulations to Matt Warwick, IT Service Desk, for being shortlisted for the Award for Continued Excellence. Matt continually looks to find ways to … Continue reading “BUAFTAs 2018: Nominations and shortlist”

New Core update

We’re bringing all the latest updates from the New Core team to you. If there’s anything that you’d like to find out more about, please contact the New Core team directly. New Core phases combine The Programme team are pleased to confirm that they will be delivering your new system on a single launch date … Continue reading “New Core update”