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  Colleagues are invited to attend the next New Core ‘Town Hall’ meeting on Thursday 13 December, 12:00pm-1:00pm, in  the Arthur Thompson Hall, Medical School. The focus for this session will be of particular interest to academic and academic related colleagues, as it will comprise a demo of Worktribe – the new research grant management functionality being provided … Continue reading “December New Core Town Hall – Worktribe and Research Grant Management”

The Birmingham University Awards for Tremendous Achievement (BUAFTAs) offer the opportunity to celebrate and showcase some of the fantastic work of Professional Services staff from across the University. The BUAFTAs celebrate the fact that behind every achievement, however big or small, there are individuals and teams who are making great things happen. The longlist for … Continue reading “BUAFTAs 2019 – IT Services staff nominations”

The IT Service Desk were one of the first teams to adopt Microsoft Teams – we had lots of enthusiasm for the application as our role within IT Services is driven by communication. Teams has all the benefits of its sibling application Skype for Business and more, this was useful for us to start a … Continue reading “Microsoft Teams Usercase – IT Service Desk”

There have been a lot of new starters recently so we thought it would be a good idea to re-introduce the IT Services Health & Wellbeing group. Debbie and myself (Steph) have recently taken over leading the group from Lucy Turner whilst she is on maternity leave. In IT Services, we’re supporting Workplace Wellbeing’s “Five Ways … Continue reading “IT Services Health and Wellbeing: Giving”

The Women in IT task group has put forward a number of recommendations to IT Operational Management Team (ITOMT) which aim to address the issues around gender diversity in IT Services  Gender diversity in IT remains a problem and women generally find themselves underrepresented within the industry as a whole. Concerns around this issue have … Continue reading “Women in IT”

University deploys largest IBM POWER9 AI cluster in the UK! Researchers at the University of Birmingham are set to benefit from the largest IBM® POWER9™ Artificial Intelligence (AI) computer cluster in the UK. The University will integrate a total of 11 IBM POWER9 systems into its existing high-performance computing (HPC) infrastructure, the Birmingham Environment for Academic … Continue reading “Exciting news from BEAR”

In November we will be kicking off a new pilot in IT Services. The pilot will introduce a number of new integrated Office 365 services that will let you chat, collaborate, and share content with the teams you work with. What is Office 365? Microsoft Office 365 is a cloud based platform that offers a … Continue reading “Office 365 pilot aims to transform the way we work”

  The ServiceNow mobile app has been redeveloped in partnership with the ServiceNow developers and the service management team and is now available to download to your mobile device. The app’s functionality has been vastly improved and there is now a customised dashboard with a number of different views which have been tailored to suit … Continue reading “New ServiceNow mobile app”

A repository of communications and cutover dates from across New Core and operational areas is available on the intranet and will be regularly updated to help with departmental cutover preparation. Cutover is the process of planning, managing and executing the tasks that will allow the University to ‘cutover’ from current to new systems ahead of … Continue reading “New Core: Cutover information and next Town Hall date”

An Automated External Defibrillator (AED) has now been installed in Elms Road and can be found behind reception. An AED is a small electronic device that gives a high energy electric shock (defibrillation) to the heart through the chest walls to someone who is in sudden cardiac arrest. The device is designed to allow trained … Continue reading “Lifesaving defibrillator installed in Elms Road reception”