Robotic process automation (RPA) has the potential to save 800 hours of staff time, so what is it exactly? RPA is an emerging business technology based on the notion of metaphorical software robots or artificial intelligence. In its most basic terms RPA is the use of computer software to automate business tasks which might take … Continue reading “Working smarter with robotic process automation”
Tag: Business improvement
IT Innovation – Using artificial intelligence to understand business critical data
The University processes huge amounts of unstructured text data throughout the academic year, including staff and study surveys, support requests to services desk, and much more. The volume of textual data captured is huge and increasing at a fast pace, and our ability to understand this data holistically in a timely manner to support business … Continue reading “IT Innovation – Using artificial intelligence to understand business critical data”