In February, End User Services (EUS) held its first internal competition giving staff across the service an opportunity to submit improvement ideas. The response was excellent with 48 entries in total! The panel, consisting of Ian Bowman, Sridhar Pammu, Shaun Willetts, and Tarlochan Baley, discussed each entry in detail and, after careful consideration, agreed that Rashid Ravat’s suggestion of an internal peer review was the … Continue reading “End User Services internal improvement competition — winner and runners-up announced!”