Join the Service Management Operations Team at our weekly, open-door drop-in sessions
The Service Management Operations Team kicked off their regular weekly drop-in sessions on Tuesday 22 May. We are running the sessions so that all ITS staff have a regular opportunity to discuss anything related to Service Management.
Whether you would like to discuss a specific issue or have a more general question, please feel free to drop by for a chat. We are also open to ideas or suggestions for improving our processes – join us and have your say.
Where and when?
The sessions started on Tuesday 22 May, and will be held every Tuesday morning thereafter.
Date: Every Tuesday
Time: 10.00 – 11.00 am
Location: Room 124, Computer Centre, Elms Road
Who is hosting the sessions?
The sessions are being hosted by Chris Miles, Change and Configuration Manager; Anthony Steer, Design and Transition Manager and Nic Rowley, Incident and Continuity Manager.
Do I need to book a slot?
No – the sessions are designed to be informal, so just drop by at any time during the time slot. Our door will be open!
What if I can’t make the sessions?
If the time slot is not convenient, please feel free to book a meeting with any of the team as normal.
Questions?
For more information please contact any of the process owners directly, or email IT Service Management at ITServiceManagement@contacts.bham.ac.uk.
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