IT Services Junior Developer, Natasha Bigford, attended Avalanche Summit in Barcelona from 22 to 28 March this year. Here’s her wrap-up of the event: What was this event? Avalanche Summit is four day conference, ending with a two day hackathon contest. Over the four days I attended talks and seminars with industry professionals on new … Continue reading “Avalanche Summit March 2022”
Author: Katy Leighfield
Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services
Understanding Debt Debt has recently become a common term within many areas of IT and the wider University. Debt, from an IT perspective, is created when there is an issue with a service or product that has occurred because the resource, be that people, time, or money, has not been available to avoid it. A … Continue reading “Improving our IT credit rating: an approach to managing ‘Debt’ in IT Services”
Better balancing business with design
In the last edition of IT Services News, we told you about changes in the Core Infrastructure team which see Spencer Webb working on initial service design and supplier liaison for incoming projects. Ensuring that new products and services meet specific technical design standards helps us to deliver them successfully. However, our understanding of the … Continue reading “Better balancing business with design”
Feedback for July 2019
Rarely a day goes by without us receiving positive feedback about our people and services. It’s always nice to receive a compliment, so here’s a few from the past month that’ll put a smile on your face… Keith Evans was extraordinarily helpful and repeatedly went well out of his way to provide me with … Continue reading “Feedback for July 2019”
Digital Strategic Framework: Discussion Paper
We have prepared this discussion paper to support conversations within and outside IT Services about the strategic approach we will take in support of the University’s strategic framework, Birmingham 2026. In recent weeks we have held a series of workshops for Professional Services staff, academics and researchers; and workshops specifically for IT Services staff. At … Continue reading “Digital Strategic Framework: Discussion Paper”
New room at Elms Road is ready
Room 106A, Elms Road, is completely unrecognisable. Its days spent as a claustrophobic storeroom are long gone. A fresh coat of paint, new flooring, air conditioning, new furniture including small storage and a refrigerator make this a quiet and welcoming space for prayer, nursing, or simply a space to step away from the screens to … Continue reading “New room at Elms Road is ready”