Poppy Aston, Graduate Management Trainee, provides us with her insights into the Automation project she was involved with during her 4-month placement with IT Services – taking the reins from Kitt Holohan, our previous Graduate Trainee. Poppy was quick to get up to speed with the technology and displayed an impressive tenacity in progressing the project. Best of … Continue reading “Unlocking the potential of automation”
Category: Projects
Better balancing business with design
In the last edition of IT Services News, we told you about changes in the Core Infrastructure team which see Spencer Webb working on initial service design and supplier liaison for incoming projects. Ensuring that new products and services meet specific technical design standards helps us to deliver them successfully. However, our understanding of the … Continue reading “Better balancing business with design”
Digital Strategic Framework: Discussion Paper
We have prepared this discussion paper to support conversations within and outside IT Services about the strategic approach we will take in support of the University’s strategic framework, Birmingham 2026. In recent weeks we have held a series of workshops for Professional Services staff, academics and researchers; and workshops specifically for IT Services staff. At … Continue reading “Digital Strategic Framework: Discussion Paper”
The intelligent campus
This is one of a series of articles written after the EUNIS 2019 conference, which I attended through the ucisa Bursary Scheme. Through my work as IT Business Partner for Estates, I’ve been involved in a number of discussions about the growing importance of data – for making decisions about the future of campus, for … Continue reading “The intelligent campus”
UCISA Support Services Group Conference 2019
The annual UCISA Support Services Group (SSG) conference took place at the Queens Hotel in Leeds on the 3-5th July with the theme ‘Back to the Future of IT’. The conference was attended by staff and students from UK Universities and Colleges who presented and discussed the changing technological landscape, what technologies will be popular … Continue reading “UCISA Support Services Group Conference 2019”
Collaborative working and transferring knowledge
The process of handing over knowledge between Core Systems developers and analysts in Application Operations has begun over in the ERI Building. Simon Aykroyd, Paul Browning, Riyaz Bandali and Chris Cooper (pictured) are transitioning back into their respective roles in Development and App Ops; their hard work on the Core Systems project over the last … Continue reading “Collaborative working and transferring knowledge”
New Core update
We’re bringing all the latest updates from the New Core team to you. If there’s anything that you’d like to find out more about, please contact the New Core team directly. New Core phases combine The Programme team are pleased to confirm that they will be delivering your new system on a single launch date … Continue reading “New Core update”
Application Services: New Placement Portal to provide smart, integrated learning placement solution
Application Services and the Project Office are working with the supplier QuantumIT, to provide the University with a smart, integrated learning placement solution called the ‘Placement Portal’. A placement is a set of activities held outside normal University activity and is conducted by a third party such as a hospital, or local authority social services. The University currently has a … Continue reading “Application Services: New Placement Portal to provide smart, integrated learning placement solution”
Project Office: Managing IT demand and improving project estimation
Over the last few months, the Project Office team has been working with all areas of IT Services to embed Demand Management – looking at the resource required to deliver: Business as usual (BAU) Known projects Predicting the resource required for future projects All projects are now going through the new project processes, giving a … Continue reading “Project Office: Managing IT demand and improving project estimation”
IT Services plays major role in development of new Dubai campus
Recently, the University announced its plans to open a new campus in Dubai. The campus will be open for teaching in September 2018, with an initial plan to recruit 300 students, and a long-term goal to have 4500 students based in Dubai. The Dubai project touches on almost every area across IT Services and our teams have been working to … Continue reading “IT Services plays major role in development of new Dubai campus”