Infrastructure Services: New IT Services data centres on the way!

New IT Services data centres will meet University demands for computing power and data storage capacity In early 2016, the IT Services Leadership team approved plans to build two new data centres in order to meet University demands for computing power and data storage capacity. The new facilities will also provide the space required to … Continue reading “Infrastructure Services: New IT Services data centres on the way!”

Project Office: Managing IT Demand

Over the last few months, all areas of the Service have been working with the Project Office to embed demand management.  This is looking at the resource required to deliver business as usual, known projects, and predicting the resource required for future projects. We are now in a position where we have a much clearer … Continue reading “Project Office: Managing IT Demand”

Application Services: Collaboration key in successful delivery of new HR Portal functionality

IT Services and HR staff help to create a culture of collaboration by working together, and alongside external consultants, to successfully deliver new HR Portal functionality. The HR Portal is essential to providing HR services efficiently. Quite simply, it is the single online destination where University staff have their HR needs met. Creating a portal that meets … Continue reading “Application Services: Collaboration key in successful delivery of new HR Portal functionality”

Project Office kicks-off first Project Forum of 2017 with guest speaker Pauline Harrison

In February, the Project Office held the first Project Forum event of 2017, which focused on project start-up, with guest speaker Pauline Harrison, Head of Categories for Scientific Supplies and Professional Services. The event took place in the Nuffield Learning Suite located on campus, and was well attended by staff from across the University. During the … Continue reading “Project Office kicks-off first Project Forum of 2017 with guest speaker Pauline Harrison”

Eduroam now available across Queen Elizabeth Hospital

The College of Medical and Dental Sciences (MDS) IT Services team is very pleased to announce the successful release of Eduroam across the entire Queen Elizabeth Hospital! Eduroam is the University’s main wireless network and is used by all University staff, students and visitors. Following the successful launch of Eduroam within the Institute of Translation Medicine … Continue reading “Eduroam now available across Queen Elizabeth Hospital”

Huge congratulations to our BUAFTA winners!

We are proud to announce our BUAFTA 2017 winners – IT Service Desk (Team of the Year), New Library Project Team (Principal’s Award), and Raj Khaira (Highly Commended – ‘Unsung Hero’ of the Year category). At the 10th annual BUAFTA awards ceremony on Friday 17 February, shortlisted nominees and guests from across the University gathered … Continue reading “Huge congratulations to our BUAFTA winners!”

MobileIron to replace Good: Helping you work from anywhere, anytime, on any device

We are pleased to inform you that Good for Enterprise, our current Enterprise Mobility Management (EMM) software, will soon be replaced by the latest generation of EMM – MobileIron. MobileIron brings together a combination of security and EMM tools. This means we will be able to provide all staff with secure and seamless access to … Continue reading “MobileIron to replace Good: Helping you work from anywhere, anytime, on any device”

IT Services are preparing for the key initiatives in 2017

During the first few weeks of 2017, teams in IT Services have been reviewing the main initiatives we are aware of for the upcoming year, and looking at how and when these are likely to be scheduled alongside the current portfolio of projects and business as usual. Some of these initiatives are quite clear and … Continue reading “IT Services are preparing for the key initiatives in 2017”

Spotlight on Projects

IT Services currently have approximately 80 projects underway and in the New Year the Projects and Demand SharePoint site will be made accessible to the whole service. This site will include the project tracker for BSC projects and other useful project information. Additionally, we will provide regular updates on new and completed projects through this IT News Blog. Some … Continue reading “Spotlight on Projects”

Project Office helps IT Services ramp up to deliver over 80 projects

Over the past few years, the Project Office has mainly focused on project management and the successful delivery of key University and IT projects. However, the team has now developed its role of working with teams across the service to facilitate resource planning and demand management across the whole portfolio of IT Services projects. During … Continue reading “Project Office helps IT Services ramp up to deliver over 80 projects”