It is very much business as usual in the IT Communications team and we will endeavour to deal with all requests as quickly as possible but it would be useful if everyone was clear on the process and the required style and format for messages as this will help speed things up. If you would … Continue reading “IT Services comms process and guidance”
Tag: ITS Communications
IT Services Communications: Supporting the customer experience
In order to build a strong IT Services Customer Experience (ITS CX) programme, it is essential that we improve our internal and external communications. Although we are all communicators, clear processes need to be in place to ensure our communications are targeted, measured, tracked and ‘best practices’ are followed. The ITS CX and Communications team … Continue reading “IT Services Communications: Supporting the customer experience”