Recognition from the IT Leadership Team

  Thank you to everyone for your hard work in the first quarter of 2019. Here are a few notes of recognition from IT Leadership Team to individuals and teams that have gone the extra mile…

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IT Services’ apprentice scheme

The University’s apprentice scheme is in its third year and has more than 50 apprentices in a range of roles across the University. The scheme is particularly successful in IT Services where it now forms an essential part of the fabric of our department. During the last three years we have taken on 18 apprentices, … Continue reading “IT Services’ apprentice scheme”

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IT Services Digital Strategy

We are developing our Digital Strategy, which will support the changes needed to enable the University’s Strategic Vision, Birmingham 2026. Our current Technology Strategy was produced in 2010 and refreshed in 2016. Whilst it has delivered a number of significant advancements including a new data centre and effective service management, further strategic advancements have been … Continue reading “IT Services Digital Strategy”

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Digifest 2019

The Business Partnering Team recently attended Digifest, a free edtech event organised by JISC which was held at the International convention Centre in Birmingham. Over two packed days we had the opportunity to see and hear what leaders at the forefront of the technology industry think about current education trends. We also took part in … Continue reading “Digifest 2019”

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Virtual Assistants – making IT simple for users

The era of Virtual Assistants and Natural Language Processing in higher education is upon on us The number of universities and colleges developing and deploying Virtual Assistants is on the rise – there are now several UK and International institutions using this technology to allow staff and students to access core university services. Utilising a variety … Continue reading “Virtual Assistants – making IT simple for users”

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The Intelligent Estate Initiative

Intelligent Campus vs Intelligent Estate You may recall a previous blog on the topic of the Intelligent Campus following a Jisc Hackathon last summer (https://blog.bham.ac.uk/itnews/2018/09/05/making-the-campus-smarter-the-jisc-intelligent-campus-hackathon). The Intelligent Estate is the Estates Office take on this, looking at making data-driven decisions based on information we can collect from our university estate. What do we mean by … Continue reading “The Intelligent Estate Initiative”

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Configuration Manager Release: SCCM Replacement Service Release

The new Configuration Manager Service was launched on the 27 March and will gradually replace the current SCCM Service. The new service brings a range of new features and has been built with user experience and standardisation at the forefront to ensure a consistent experience regardless of physical location. The service includes a Default Task … Continue reading “Configuration Manager Release: SCCM Replacement Service Release”

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