The ServiceNow mobile app has been redeveloped in partnership with the ServiceNow developers and the service management team and is now available to download to your mobile device. The app’s functionality has been vastly improved and there is now a customised dashboard with a number of different views which have been tailored to suit … Continue reading “New ServiceNow mobile app”
New Core: Cutover information and next Town Hall date
A repository of communications and cutover dates from across New Core and operational areas is available on the intranet and will be regularly updated to help with departmental cutover preparation. Cutover is the process of planning, managing and executing the tasks that will allow the University to ‘cutover’ from current to new systems ahead of … Continue reading “New Core: Cutover information and next Town Hall date”
Lifesaving defibrillator installed in Elms Road reception
An Automated External Defibrillator (AED) has now been installed in Elms Road and can be found behind reception. An AED is a small electronic device that gives a high energy electric shock (defibrillation) to the heart through the chest walls to someone who is in sudden cardiac arrest. The device is designed to allow trained … Continue reading “Lifesaving defibrillator installed in Elms Road reception”
New Core: New processes and next Town Hall date
New Core will provide a new system for HR, Finance, Payroll, and Research Grant Management processes across the University, and will have an impact on all staff. The presentations below provide more detailed information on the processes, functionality, and benefits that the new system will provide for colleagues, and a summary of any changes this … Continue reading “New Core: New processes and next Town Hall date”
Changes to the IT Services Admin Team
As you will all be aware there have been some substantial changes to the Admin Team over the last few weeks. We said farewell to Lucy Horsnett and then Katie Tyler and welcomed Anita Kalsi and Karen Snell to the team. The one consistency has been our awesome Receptionist, Jane Adams. Changes to the role and … Continue reading “Changes to the IT Services Admin Team”
Library Services upgrade project
The beginning of August saw the successful launch of two new major upgrades to Library Services’ core systems which will help streamline library workflows and improve efficiency. The Aleph library management system was upgraded to a new software-as-a-service application called Alma, which combines the acquisition, cataloguing and circulation of both physical and electronic library items … Continue reading “Library Services upgrade project”
IT Services comms process and guidance
It is very much business as usual in the IT Communications team and we will endeavour to deal with all requests as quickly as possible but it would be useful if everyone was clear on the process and the required style and format for messages as this will help speed things up. If you would … Continue reading “IT Services comms process and guidance”
New Core: Progress update and next Town Hall date
New Core is a University-wide Programme redesigning core Finance, HR, Payroll, and Research Grant Management processes and delivering a new cloud-based system to enhance ways of working for all staff. Working closely with colleagues across the University, New Core will provide all colleagues with a new online system for more robust management, tracking, and reporting … Continue reading “New Core: Progress update and next Town Hall date”
IT Business Analysts pass exams with flying colours
At the beginning of May, Application Services’ Business Analysis (BA) team attended a course and passed their exams to achieve an internationally-recognised qualification in BA. They were joined by colleagues from Quality Assurance (QA) and the Project Office. Who are our Business Analysts? The BA team is headed up by Sarah Barrett, and consists of Chris … Continue reading “IT Business Analysts pass exams with flying colours”
Making the campus smarter: The Jisc Intelligent Campus Hackathon
Jisc is a membership organisation which provides digital solutions for UK education and research. Jisc provides us with Janet, the high-speed University internet connection – and they help us maintain a focus on the potential future needs of students, researchers and staff. As part of this, every summer, Jisc invites teams of students from across … Continue reading “Making the campus smarter: The Jisc Intelligent Campus Hackathon”