On Friday, 30th August, the ServiceNow development team will be implementing an upgrade to the application. During the upgrade, ServiceNow will be unavailable. Find out more about the upgrade on the IT Services staff intranet here.
Feedback for July 2019
Rarely a day goes by without us receiving positive feedback about our people and services. It’s always nice to receive a compliment, so here’s a few from the past month that’ll put a smile on your face… Keith Evans was extraordinarily helpful and repeatedly went well out of his way to provide me with … Continue reading “Feedback for July 2019”
Digital Strategic Framework: Discussion Paper
We have prepared this discussion paper to support conversations within and outside IT Services about the strategic approach we will take in support of the University’s strategic framework, Birmingham 2026. In recent weeks we have held a series of workshops for Professional Services staff, academics and researchers; and workshops specifically for IT Services staff. At … Continue reading “Digital Strategic Framework: Discussion Paper”
New room at Elms Road is ready
Room 106A, Elms Road, is completely unrecognisable. Its days spent as a claustrophobic storeroom are long gone. A fresh coat of paint, new flooring, air conditioning, new furniture including small storage and a refrigerator make this a quiet and welcoming space for prayer, nursing, or simply a space to step away from the screens to … Continue reading “New room at Elms Road is ready”
Important information about Nespresso coffee pods
If you use the Nespresso coffee machines in Elms Road or the ERI, please can you do the following: Only place the metal Nespresso (or compatible) pods in the green Nespresso recycling bags; plastic pods cannot be recycled with the Nespresso ones. Please check the internet to see if your brand of pod can be … Continue reading “Important information about Nespresso coffee pods”
Core Systems briefing 24 July
You can read the latest common queries and responses that have been sent to the Core Systems support teams on our intranet here [log-in required]. This includes new information about recruitment and requisitions. Queries and responses are also being regularly added to the intranet FAQ pages.
John Owen retires after 42 years
Head of Advanced Research Computing (ARC), John Owen finally retired on Friday 26th July. John spent 42 years working at the University, although he has been here even longer than that having arrived here as a fresh-faced physics undergraduate in 1972. At an event organised in his honour, John was joined by well wishers from … Continue reading “John Owen retires after 42 years”
Summer picnic and winner of the ‘who in IT’ quiz
Yesterday’s IT Services’ summer picnic was a great success. Many of you took time out of your busy day to eat picnic food, play fun games, smash the pinata and generally just relax and chat with colleagues over at the ERI building and the surrounding garden area. A huge thanks … Continue reading “Summer picnic and winner of the ‘who in IT’ quiz”
IT Services have a new PC supplier
We are pleased to announce that following a rigorous tender process that CDW & Lenovo will be supplying the University with client PCs for the foreseeable future. The contract will see CDW supply Lenovo branded devices which include desktop PCs, laptops, tablets, workstations and all-in-ones from August 2019. The University will benefit from excellent pricing … Continue reading “IT Services have a new PC supplier”
Invitation to our Digital Strategic Framework Workshops
We invite your opinions and ideas as we develop the Digital Strategic Framework that will support delivery of the Birmingham 2026 Strategy. We are developing our Strategic Framework using the University’s Professional Services Best in Class philosophy; collaboration, simplification and innovation. To that end, we are hosting a series of upcoming workshops and would value … Continue reading “Invitation to our Digital Strategic Framework Workshops”