New Core: August Town Hall meeting – HR and Finance processes

Colleagues are invited to attend the next New Core ‘Town Hall’ meeting. Date: Wednesday 22 August Time: 12.00 – 1.00 pm Location: Lecture Theatre G15, Muirhead Tower This session will be led by Charlotte Wellington, New Core Programme Lead, and Alison Jinks, New Core HR Workstream Lead. The meeting will include: an overview of the core HR and … Continue reading “New Core: August Town Hall meeting – HR and Finance processes”

Coming soon: New look IT Services staff intranet

The Communications team is currently working on a project to completely overhaul the internal IT Services staff intranet pages. These pages are password protected and only accessible by ITS staff. The plan is to move the News Blog over onto these pages, to ensure that our internal news stories are only seen by ITS staff, … Continue reading “Coming soon: New look IT Services staff intranet”

New Core: Finance demo and recruitment testing

Colleagues are invited to attend the next New Core ‘Town Hall’ meeting – featuring a demo on Finance, including claiming expenses and requisitioning orders. Date: Wednesday 11 July Time: 1-2pm Location: Lecture Theatre G15, Muirhead Tower This session will be led by Michael Dean, New Core Finance Workstream Lead. Find out more about what will … Continue reading “New Core: Finance demo and recruitment testing”

Hackathon 2018: The next generation of ServiceNow developers

This year’s Hackathon was held on the penultimate week of term – Monday 4 to Friday 8 June – and was a collaboration between IT Services, Computer Science and ServiceNow. First things first – what is a ‘hackathon’? A hackathon is an event, usually lasting a few days, in which computer programmers and others involved … Continue reading “Hackathon 2018: The next generation of ServiceNow developers”

GDPR: Have you completed the University’s online training?

Have you completed the University’s online GDPR training? The new EU data protection framework has now been adopted. It takes the form of the General Data Protection Regulation (GDPR). The GDPR and Data Protection Act 2018 came into force from 25 May 2018. The new Data Protection Law provides enhanced rights for individuals and imposes … Continue reading “GDPR: Have you completed the University’s online training?”

Service Management: Upcoming events

The Service Management team has lots of training events planned for the coming months. Check out the training schedule below, and save the dates of any that you’re interested in. We will confirm the times and location for each event as they get closer. How to register You can register your interest in these training … Continue reading “Service Management: Upcoming events”

Service Management weekly drop-in clinics

Join the Service Management Operations Team at our weekly, open-door drop-in sessions The Service Management Operations Team kicked off their regular weekly drop-in sessions on Tuesday 22 May. We are running the sessions so that all ITS staff have a regular opportunity to discuss anything related to Service Management. Whether you would like to discuss … Continue reading “Service Management weekly drop-in clinics”

New Core: June Town Hall meeting – training introduction

Colleagues are invited to attend the next New Core ‘Town Hall’ meeting. Date: Thursday 14 June Time: 11.30 am – 12.30 pm Location: Aston Webb Main Lecture Theatre, C-block (Student Hub) This session will be led by the New Core Training Manager and will: outline the New Core Training approach and variety of training options that will be … Continue reading “New Core: June Town Hall meeting – training introduction”

Lunchtime walk to Winterbourne a blooming success

ITS Health and Wellbeing has been running a series of Lunchtime Walks since summer 2017. The walks usually last between 20 to 30 minutes – this ensures that everyone has time to eat their lunch as well. As a special event, we recently ran a walk to Winterbourne House and Garden. The walk took a … Continue reading “Lunchtime walk to Winterbourne a blooming success”

Interview with Richard Thomas: Newly accredited ServiceNow System Administrator

Richard Thomas Application Operations Analyst G20, Computer Centre, Elms Road Richard has worked in IT Services (ITS) for the last six years – five years on the Service Desk and a year in Application Services. For over three years, he’s been working on ServiceNow development. We caught up with Richard to find out more about … Continue reading “Interview with Richard Thomas: Newly accredited ServiceNow System Administrator”